What is ShieldNav?
A GPS navigation app for iPhone. It gives you turn-by-turn driving directions, and it displays police-reported crime data on the same map, so you can see reported incident activity along a route or around a destination.
Can I download it yet?
Not yet. ShieldNav is in active development and has not been released on the App Store. Join the waitlist and we will email you at launch. We use that list for the launch announcement only.
Is there an Android version?
No. ShieldNav is being built for iPhone first, and an Android version is not currently in development.
Where does the crime data come from?
We license it from CrimeoMeter, which collects the incident reports that police departments and city governments publish on their open-data portals. CrimeoMeter never receives anything about you or your location.
How current is the data?
It depends on the city. Police departments and cities publish on their own schedules — some daily, some weekly, some with a lag of several weeks. ShieldNav shows the most recent data available for a jurisdiction. It is historical data and we do not present it as a live picture of what is happening right now.
Which cities are covered?
Crime data currently covers Chicago, Schaumburg, Downers Grove, and Hanover Park, Illinois. Navigation works everywhere HERE has maps, but the crime layer and the Safest badge only appear where we have crime data. The in-app list under Settings → Crime Coverage Cities is always current. We add cities as we validate new data.
Does ShieldNav tell me which neighborhoods are dangerous?
No, and this is deliberate. ShieldNav displays historical reported incidents. It does not score neighborhoods, predict crime, or make claims about the people who live or work in an area. Reported incidents are not a complete record of what occurred, and they are not a verdict on a place. Our Crime Data Disclaimer sets out these limits and our Fair Housing position in full.
Do I need a subscription?
Yes, after the free trial. ShieldNav is one app with one subscription — there is no limited free version. New subscribers start with a 7-day free trial with full access (Apple decides eligibility based on your Apple ID); when the trial ends, an active subscription is required to keep using the app. If you do not cancel at least 24 hours before the trial ends, it converts automatically into a paid auto-renewing subscription — monthly or annual, whichever you chose — which renews automatically each period until you cancel. Pricing is shown in the App Store and in the app before you subscribe. The product page lists everything included.
Do I need an account?
No. You can subscribe and use ShieldNav as a guest. Create a free account if you want your saved places to follow you to a new phone, or to use scheduled drives, invites, and in-app feedback. If you create an account later, your subscription and saved places carry over. You must be 18 or older to use ShieldNav.
I have a code. How do I use it?
Tap Have a code? on the subscription screen to redeem an App Store offer code. Our friend-referral program is paused for now.
How do I cancel a subscription or get a refund?
Subscriptions are billed by Apple, so both are handled through your Apple account. Cancel at Settings → [your Apple ID] → Subscriptions on your iPhone; request a refund at reportaproblem.apple.com. ShieldNav cannot issue refunds directly. See Support for details.
Do you sell my location data?
No. We are not a data broker and we do not run an advertising business — ShieldNav is funded entirely by subscriptions. Our Privacy Policy lists every third party that receives data and what each one gets.
How do I delete my account and data?
In the app, go to Settings → tap your profile card → Delete Account. If you use ShieldNav without an account, go to Settings → Delete Guest Data. You can also email support@shieldnav.com with the subject “Delete My Account” from the address on your account (guests: include the Guest ID shown under Settings → Delete Guest Data). Requests are processed within 30 days. Deleting your data does not cancel an App Store subscription.
Who builds ShieldNav?
ShieldNav LLC, an independent software company based in the Chicagoland area. More about the company, or get in touch.